The Rise and Fall of Getting Things Done | The New Yorker

The ability to better visualize work would also enable smarter processes. If you notice that the influx of administrative demands from other parts of your company is overwhelming you and your co-workers, you’re now motivated to seek fixes. Such optimizations are unlikely to occur when the scope of the problem is hidden among in-box detritus, and when productivity is still understood as a matter of personal will.

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